Privacy policy

The organisation responsible for this website.

PRODIGEO Ltd, trading as SiteIQ, is an Ireland-based company. For personal data we use for our own website, sales, contracts, supplier management, security administration and business records, PRODIGEO Ltd normally acts as the data controller.

For customer operational content processed through a SiteIQ product, the customer will normally determine why and how that information is used and SiteIQ will normally act as processor on the customer's documented instructions. The actual role depends on the engagement and is addressed in the applicable agreement where required.

Only what is reasonably needed for the interaction.

Depending on how you interact with SiteIQ, we may collect:

• your name, work email address, role, organisation and contact details;
• the product or service you are interested in and the content of your enquiry;
• correspondence, meeting notes and information needed to manage a demo, pilot, contract or business relationship;
• limited technical, access or security information generated when SiteIQ systems and service providers operate or protect the website and business systems.

Please do not send unnecessary sensitive, regulated or special-category personal data through a general website enquiry.

To respond, operate the business and protect our systems.

We may use business-contact information to:

• respond to enquiries and arrange demonstrations or discussions;
• take steps requested before entering a contract and manage an active customer, supplier or partner relationship;
• maintain reasonable business records and follow up relevant business conversations;
• secure our website, accounts and business systems, investigate incidents and prevent misuse;
• meet legal, tax, accounting, regulatory or dispute-management obligations where applicable.

Depending on the activity, our legal basis may be our legitimate interests in operating and securing a business and managing genuine business relationships, steps taken at your request before a contract, performance of a contract, or compliance with a legal obligation. Where we specifically rely on consent, you can withdraw it for future processing.

SiteIQ and the providers needed to run the relevant workflow.

Information may be available to authorised SiteIQ personnel and to key service providers used for website hosting and development, email and collaboration, customer and business administration, security, support or other services needed to operate SiteIQ.

The providers involved depend on the service and feature being used. A current description of SiteIQ's assurance approach and key-provider position is available through our Trust Centre or on request.

Processing locations can vary by provider and feature.

Some service providers may process information outside the European Economic Area. SiteIQ does not represent that every provider or feature is EU-only. Where an international transfer is relevant, the applicable provider terms, transfer mechanism and safeguards must be considered for the relevant service or agreement.

We keep information for its purpose, not indefinitely.

Retention depends on the type of information, the relationship, contractual requirements, security or dispute evidence, legal obligations and the behaviour of the relevant service provider. Routine inactive business-contact data is reviewed periodically, while material contractual, tax, billing, security or legal records may need to be retained for longer.

For customer operational content, export, return and deletion arrangements are handled according to the relevant product and agreement. Deletion can also be subject to operational logs, security evidence and provider backup-expiry processes, so SiteIQ does not promise immediate deletion from every system or backup.

Keep the corporate site lightweight.

The current SiteIQ corporate website is intended to operate without advertising or behavioural-tracking technology. Hosting or delivery services may use technical mechanisms that are strictly necessary to provide and secure the website.

If SiteIQ introduces non-essential analytics, advertising cookies or similar tracking, we will update this notice and implement the appropriate consent controls before using them where consent is required.

Customer operational content remains customer data.

SiteIQ does not claim ownership of customer inspections, reports, photos, audio, workplace records, asset data or other operational content beyond the rights required to provide, operate, support and secure the relevant service.

AI use is product-specific. Where AI-assisted features are enabled, the provider and processing location can vary and the output remains subject to human review. Product-specific information is available in the relevant agreement and Trust Centre.

Proportionate technical and organisational measures.

SiteIQ uses controls appropriate to the relevant system and risk, including authenticated access, role and organisation controls where applicable, managed cloud infrastructure, private-storage patterns, secure development and change procedures, incident response, continuity procedures, access reviews and supplier oversight. No internet service can guarantee absolute security.

Data-protection rights depend on the context of the processing.

Where the GDPR applies and subject to its conditions and exemptions, you may have rights to access personal data, correct inaccurate data, request erasure, restrict processing, object to certain processing and receive or transfer certain data in a portable form.

If SiteIQ is acting as processor for customer-controlled data, we may need to refer the request to the relevant customer or act on that customer's instructions.

You also have the right to complain to a competent supervisory authority. In Ireland, the supervisory authority is the Data Protection Commission ↗.

Questions, requests or concerns.

For a privacy request, question or concern, contact SiteIQ at info@siteiq.ie. We may ask for information reasonably necessary to verify identity and locate the relevant records.

Security or procurement questions can also be raised through the Contact page.

This notice is kept under review and should be read with any product-specific or contractual privacy terms that apply to your relationship with SiteIQ. It is intended as a clear public description of current practices and does not replace a Data Processing Agreement where one is required.