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Privacy Policy

For SiteIQ and AuditSnap

Effective Date: 25 July 2025

 

Contact: info@siteiq.ie

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At SiteIQ, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, and protect personal data through our main website (www.siteiq.ie) and our mobile/web application, AuditSnap.

1. Who We Are

SiteIQ is a technology company based in Ireland, focused on workplace optimisation, AI-powered audit automation, and real-time occupancy analytics. This policy applies to:

  • Visitors to our website

  • Users of the AuditSnap application

  • Clients, prospects, and partners engaging with our services

2. Information We Collect

Through the SiteIQ Website:

  • Name, email address, phone number (if submitted via contact or lead forms)

  • Information submitted via newsletter signup, enquiry, or demo request

  • Technical data such as IP address, browser type, and site usage analytics

Through the AuditSnap App:

  • Photos taken during inspections

  • Voice recordings made during audits

  • Transcriptions of those recordings (using AI-based services)

  • Audit content including notes, actions, and custom templates

  • Timestamps and optional location metadata

  • User account information (email address, organisation name, logo)

3. How We Use Your Data

We use your information to:

  • Respond to your enquiries or demo requests

  • Provide access to and functionality within AuditSnap

  • Transcribe and summarise voice notes to generate structured reports

  • Create branded audit reports in downloadable PDF or Word formats

  • Monitor system performance and improve our products

  • Communicate with you about updates or features (if opted in)

  • Meet our legal and contractual obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: Where you have given clear permission (e.g. newsletter signup)

  • Contractual Necessity: To deliver products or services you've requested

  • Legitimate Interest: To operate, improve, and protect our business

  • Legal Obligation: Where required to comply with applicable laws

5. Data Retention

  • Website form submissions are retained for up to 12 months

  • AuditSnap content (photos, transcriptions, reports) is retained for up to 12 months unless deleted earlier by the user

  • You may request deletion of your data at any time by contacting us at info@siteiq.ie

6. Data Sharing and Third Parties

To deliver our services, we engage trusted, GDPR-compliant service providers that support:

  • Cloud hosting and data storage

  • Document formatting and export

  • Transcription and natural language processing

  • Customer communications and email delivery

All partners are contractually obligated to protect your data and act only on our instructions.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to or restrict certain processing activities

  • Withdraw consent at any time (where applicable)

  • Request data portability

  • Lodge a complaint with a supervisory authority (e.g. the Irish Data Protection Commission)

To exercise any of these rights, contact us at info@siteiq.ie.

8. Cookies and Tracking

We may use cookies on our website to enhance functionality and improve your experience. You can control cookie settings through your browser preferences. No cookies are used within the AuditSnap app itself.

9. Children’s Privacy

Our website and app are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

10. International Transfers

Where data is processed outside the European Economic Area (EEA), we ensure adequate safeguards are in place, including the use of EU Standard Contractual Clauses where appropriate.

11. Security

We use appropriate technical and organisational measures to protect your data, including encryption, secure authentication, and access controls.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our services after changes are made, you accept the revised terms.

If you have any questions about this policy or how we handle your data, please contact us at:

 

📧 info@siteiq.ie

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